Last Updated: [Insert Date]

At EliteGolf Store (“we,” “us,” or “our”), we are committed to protecting your privacy while providing premium golf equipment through our website shopelitegolf.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information: Name, email address, shipping/billing address, phone number, payment information (processed securely through our PCI-compliant gateway)
  • Transaction Data: Purchase history, order details, product preferences
  • Technical Data: IP address, browser type, device information, operating system
  • Usage Data: Pages visited, time spent on site, navigation patterns
  • Marketing Data: Preferences for receiving marketing communications

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders for golf equipment and accessories
  • Provide customer support and respond to inquiries
  • Improve our website, products, and services
  • Prevent fraud and enhance security (using AVS checks and CVV requirements)
  • Send transactional communications (order confirmations, shipping updates)
  • With consent, send marketing communications about new products and promotions
  • Comply with legal obligations and enforce our policies

3. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers, IT service providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement robust security measures to protect your information:

  • 256-bit SSL encryption for all data transmissions
  • Tokenization technology that replaces sensitive payment data
  • Regular security audits to maintain PCI compliance
  • Access controls to limit internal access to personal data

While we implement these measures, no internet transmission is 100% secure. We store data primarily in the United States but may transfer it internationally as needed for our global operations (excluding certain Asian and remote regions).

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing activities
  • Withdraw consent for marketing communications
  • Request data portability

To exercise these rights, please contact us at [email protected]. We may need to verify your identity before processing requests.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart
  • Analyze website traffic and performance
  • Deliver targeted advertising (with your consent)

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this policy periodically. The “Last Updated” date at the top indicates when changes were made. Continued use of our services constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our practices:

Email: [email protected]

Address: 1293 Prospect Valley Road, Los Angeles, US 90017

Customer Service Hours: Monday-Friday, 9am-5pm PST